Refund Policy

Get my saloon is offered as a monthly subscription at ₹99 per month. All subscription fees are billed in advance at the start of each billing cycle.

All new accounts receive a 365-day free trial with full access to all Platform features. No payment is collected during the trial period. You may cancel at any time during the trial without any charge.

Subscription fees are non-refundable once a billing cycle has commenced, except in the following circumstances:

• A duplicate charge was made due to a technical error.
• You were charged after successfully cancelling your subscription.
• A refund is approved at the sole discretion of Versatile Technology following a reviewed support request.

To request a refund, please contact our Customer Service team at sales@versatiletechnology.in with the following details:

• Registered email address on your Get my saloon account.
• Date of the charge.
• Reason for the refund request.

Refund requests must be raised within 2 days of the charge date. Requests raised after this period will not be entertained.

Our Customer Service team will review your request and respond within 3–5 business days. Approval of refunds is at the sole discretion of Versatile Technology, which will make its determination after reviewing the complaint at its own end.

In cases where a refund is approved by Versatile Technology, it will take 16–30 days for the refund amount to be credited back to the original payment method. The exact timeline depends on your bank or card issuer. Razorpay processes all refunds on our behalf.

You may cancel your subscription at any time from the Subscription page within the Platform. Upon cancellation:

• Access to all Pro features will continue until the end of the current billing cycle.
• No further charges will be made after the current cycle ends.
• No partial refunds are issued for unused days remaining in the billing cycle.

If you believe the Platform did not function as described or you experienced a significant service failure, please report the issue to our Customer Service team within 2 days of the incident. The request will be entertained once our team has checked and determined the matter at its own end.

All disputes arising from this policy are subject to the exclusive jurisdiction of the courts in Chhatrapati Sambhajinagar, Maharashtra.

For all refund and cancellation queries: sales@versatiletechnology.in